Shipping Policy

Last Updated: 20th of May, 2026.

Dream Golf Simulators is committed to delivering your products and components safely and efficiently. Because some orders involve custom configurations, specialized components, and installation scheduling, shipping timelines may vary depending on the items purchased.

Order Processing

Orders are generally processed within [2–5] business days after payment confirmation.

Custom orders, personalized configurations, or installation-related products may require additional preparation time.

Customers will be notified if extended lead times apply.

Shipping Timeframes

Estimated shipping timelines:

• Standard Products: [3–10] business days
• Custom Orders: [2–6] weeks
• Simulator Packages: [2–8] weeks
• Installation Scheduling: Based on availability and project location

Please note that shipping times are estimates and may vary depending on:

• Product availability
• Custom build requirements
• Weather conditions
• Carrier delays
• Geographic location

Shipping Confirmation & Tracking

Once your order has shipped, you will receive:

• Shipping confirmation
• Tracking information where applicable
• Additional delivery instructions if required

Large Deliveries & Freight Shipments

Certain simulator packages and larger components may require freight delivery.

Freight deliveries may involve:

• Appointment scheduling
• Signature upon delivery
• Curbside delivery services

Additional charges may apply for:

• Inside delivery
• White-glove delivery services
• Remote locations
• Special handling requirements

Shipping Regions

Dream Golf Simulators currently ships to:

• [United States]
• [Canada]
• [International locations where available]

If your location is not listed, please contact us before ordering.

Damaged Shipments

Please inspect all items immediately upon delivery.

If your order arrives:

• damaged
• incomplete
• incorrect

please contact us within [48–72 hours] of delivery.

Include:

• Order number
• Photos of the product and packaging
• Description of the issue

Lost Packages

Dream Golf Simulators is not responsible for delays caused by shipping carriers; however, we will assist in resolving shipping issues whenever possible.

If you have any questions:

Email: [Insert Support Email]
Phone: [Insert Phone Number]